Instead of waiting around for technology problems to arise, the best IT service takes a proactive instead of reactive approach. That means 24×7 monitoring that keeps a constant watch on desktops, laptops, mobile devices, networks, servers, printers, and more, all with the goal of eliminating downtime.
In today’s dangerous online world, with viruses, data breaches, and other hacks abounding, a basic firewall isn’t enough. Elite-level support includes anti-virus, anti-malware, web filtering, IP traffic analysis, and other layered network security solutions that can create a protective “umbrella” around your systems. You might not “see” these services – but when the threat of infections and ransomware decreases, you’ll feel the difference.
With a nationwide network of more than 160 business owners and 700 technicians in the CMIT Solutions system, we offer a level of support that matches the best in the corporate world. Whether it’s a multi-office setup of employees working in several time zones, the best IT infrastructure meets your needs no matter what.
Because of our collective power, we maintain close relationships with major technology companies like Microsoft, Dell, Barracuda, and Intuit. That means unbeatable leverage, purchasing discounts, enhanced support, and enterprise-quality service, all backed by a local business owner at a price you can appreciate.
Many IT companies tailor their offerings to the demands of vendors or the whims of revenue-generating propositions. But at CMIT Solutions, we customize our services to match the issues our clients actually face – not the ones that might come up at some point in the future.
Computers, networks, and devices represent the bread and butter of any IT company. But often forgotten in the conversation about security are the employees who use those devices day in and day out. That’s why acceptable use policies, comprehensive training, and other support that focuses on the human element of your company is so important.
Many large IT firms don’t treat their smaller clients with the same level of dedication and respect as their larger ones. But at CMIT Solutions, many of our business owners come from corporate backgrounds.
We understand that one size does not fit all – so we cherish the opportunity to help small to medium-sized business owners in communities across North America overcome IT challenges. That, in turn, helps them survive and thrive. We are small business owners too – so our success is dependent on your success.
We consider ourselves the human intelligence behind information technology – so we go above and beyond just the per-hour contractor that only fixes computers when they break, or the voice on the other end of the line that does nothing but put you on hold.
That’s the CMIT Promise – and it’s one that you won’t find anywhere else, from the smallest of businesses to the biggest of Fortune 500 companies.
“It’s hard to find words to express our gratitude for the work they have done and continue to do.”
Barbara Crowley, Director of Operations | REI Engineers